Thursday, July 29, 2010

Travellers Philippines Jobs Opening - Audio Visual Technician

Audio Visual Technician
(National Capital Reg - Pasay City)


Responsibilities:

    * Operate / Technical Support and troubleshooting for Audio and Video Equipment from Digital Media Signage System and for all installed LCD screen all over the Casino floor, Hotel and other places within the vicinity of the complex
    * Helpdesk Support for HOTEL VIDEO ON DEMAND
    * Religious Monitoring of Audio Equipments eg. Audio Server, Amplifiers,. Etc.. during operations of BGM-PA System
    * Responsible for setting up the visual material in the proper order for the operation thereof
    * Uploading and updating system with new video contents for Digital Media Signages
    * Making proper identification and organizing of all contents and play lists on the server
    * Video and Still Camera operation on demand


Requirements:

    * At least College level in the ff: courses Electronics and Communication, Information Technology, Multi-Media Arts, Mass Communications (or Equivalent).
    * Worked within the Entertainment, Multimedia, or I.T. industry for minimum 2 years.
    * Basic or Advanced knowledge in Video Editing (Final Cut Pro, Avid Media Composer Adobe After Effects and Adobe Premiere.)
    * Basic or Advanced knowledge in Graphic Design and 2D/3D Animations (Adobe Photoshop, Flash, 3DMax, MAYA)
    * Basic or Advanced understanding of setting up LCD/Plasma or TV Screen
    * Basic or Advanced knowledge of different connections of High Definition Screens (eg. Plasma / LCD TV)
    * Basic or Advance knowledge in Electronic Troubleshooting
    * PC and MACINTOSH proficient
    * Real commercial experience with commercial-grade Audio Visual equipment, products, and systems
    * Must be able to: use hand tools & test equipment; know how to solder & crimp connections; pull cable;
    * Basic or Advanced knowledge and experience in troubleshooting Commercial Audio Visual installations. Projectors, screens, displays, wiring, cabling, computer controls, rack-building …. The entire complete AV equipment package.


To know more about our company's services, please visit www.rwmanila.com
You can also visit HERE for more jobs updates

Tuesday, July 27, 2010

Leads Generation Specialist

Leads Generation Specialist
(National Capital Reg - Port Area Manila)

Responsibilities:

    * Searches web and directories for contact information of potential advertisers, subscribers and content contributors.
    * Or any data research project as assigned
    * Responsible in generating new sets of leads
    * Responsible in generating quality leads from different sources
    * Responsible in maintaining and updating of current leads.

Requirements:

    * Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate, College Degree, any field
    * Must be internet savvy.
    * Must have a full knowledge in different search engine in the internet
    * Can communicate in English and Filipino.
    * Must be a self-starter and process-driven.
    * Must be proficient in MS Excel. Knowledge and experience in MS Access or SQL is a big plus.
    * Willing to work on a night shift schedule.
    * Experience as a data encoder is a plus.
    * Fresh graduates are also encouraged to apply.
    * Applicants must be willing to work in Port Area Manila.

Interested applicants are encouraged to apply personally at #300 3rd Floor Champ Building Bonifacio Drive Port Area Manila, From Monday to Friday at 1:00 PM - 7:00 PM. Please bring your updated resume and a copy of your credentials.
 
For inquiries you may contact Ms. Liza at 0923-2393417 & 0920-2321908.

Business Leader Global Contact Center Inc.     
Website: www. businessleader.com
Company Address: 3rd Floor Business Leader Global Contact Center Anda Circle Bonifacio Drive Port Area Manila 1600
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

Computer Encoder - EDP Assistant

EDP Assistant (Computer Encoder)
(San Juan City)


Responsibilities:
The position EDP Assistant (Computer Encoder) will be responsible for the updating of all transactions in the computer database.

Requirements:
    *  Female
    *  4-year Computer Science course graduate
    *  Above-average scholastic record
    *  Working knowledge of Microsoft Office applications (especially Microsoft Excel)
    *  Willing to work immediately
    *  Fresh graduates are welcome to apply

Interested applicants may send their comprehensive resumes with their latest 2x2
photo to the address below:

HRD Department
Sylvia Santos, Inc.
Email: sylviasantosinc@gmail.com

Sylvia Santos, Inc.     
Website: dsantos17@yahoo.com
Company Address: 174 Alfonso XIII Street, San Juan City 1500
Industry: Manufacturing / Production
Type of Company: Private Limited Company, Local Based Company

Jobs for Student(IT) - Internship for Computer/IT Students

Internship for Computer/IT Students
(National Capital Reg - Ortigas, Pasig City)

During the internship period, you will be exposed to these areas:

Responsibilities:

    * Web Design and Web Development

Requirements:

    * Candidate must be currently pursuing a Bachelor's/College Degree in Computer Science/Information Technology or equivalent.
    * Required skill(s): Adobe Photoshop, HTML, CSS.
    * 10 Internship position(s) for duration of 5 month(s).

If you think you are who we need, let us know!

Email us:millicent.trogo@lwsmedia.com (please attach your resumes with the email)
Call us: 635-5733 / 0917-533-4447 and look for Mara or Millicent


A great career is waiting for you here. We hope to see you soon!


LWS Media Philippines, Inc.
Recruitment Office:
18th Floor, Unit 1801, Antel Global Corporate Center
Julia Vargas Avenue, Ortigas Center, Pasig City

Finance and Budget Assistant

Finance and Budget Assistant

RESPONSIBILITIES:

    * Monitor bank related transactions such as bank transfers and funding requirements, payments to suppliers and internal disbursements such as advances, petty cash, and final pay of employees.



REQUIREMENTS:

    * Bachelors Degree in Business Administration and Accountancy or other related courses.
    * Certification as Public Accountant preferred but not required.
    * Applicants should be Filipino citizens or hold relevant residence status.
    * At least six (6) months experience in cash management and disbursement and purchasing.
    * Full-Time positions available.


WE STRONGLY ENCOURAGE WALK-IN APPLICANTS
Mondays to Fridays, 10AM to 5PM.

Visit us at our office with your VALID ID and UPDATED RESUMÉ.


Advanced Contact Solutions, Inc.
G/F Asian Plaza Building
Senator Gil Puyat Avenue, corner Tordesillas Street,
Makati City

Interested applicants may also send their resume to:
recruitment@acspacific.com

BPO International - Jobs in Cagayan de Oro

Accounting Staff- Cagayan de Oro
(Northern Mindanao - Bugo Cagayan de Oro)

Requirements:

    * Candidate must possess at least a Bachelor's/College Degree in any accounting related course. (Accountancy, Management Accounting, Commerce major in Banking and Finance).
    * At least 1 year(s) of working experience in the related field is required for this position.
    * Preferably 1-4 Yrs Experienced Employees specializing in Finance - General/Cost Accounting or equivalent.
    * 10 Full-Time positions available.


Business Process Outsourcing International, Inc
DMPI Multipurpose Cooperative Hall
Bugo, Cagayan de Oro City
jmdelacruz@bposerve.com / jastherm@yahoo.com

On the Job Trainees/ HR Internship - Jobs in Taguig

Datacom is one of the largest Australasian-owned professional IT services companies, offering customers flexibility and choice, an open book approach to business and a customer focus second-to-none. With over 3,000 employees Datacom services a broad clientele including, IBM, Hewlett Packard, Manpower, Netgear, Fujitsu, Lexmark, CISCO and a range of Federal and State Government departments. Founded in Christchurch New Zealand in 1965, Datacom has a successful 43 year trading history, is consistently growing and profitable and has a track record of delivering innovative, value-for-money technology solutions. Established in Australia in 1992, Datacom’s capabilities include Contact Center Solutions, Business Solutions, and Managed Services.

Internship for Human Resource/On the Job Trainees
(National Capital Reg)

Responsibilities:


* Support different Human Resource departments in their administrative needs
* Update necessary information and assist in managing reports and trackers


Requirements:

* Must be currently enrolled in a college or university program.
* Candidate must be taking up Bachelor's/College Degree in Human Resource Management, Psychology or equivalent.
* Required language(s): English.
* Applicants should be Filipino citizens or hold relevant residence status.
* Internship position available.
* Applicants must be willing to work in Mckinley Hills,Taguig.

Datacom SouthEast Asia
Website: http://www.datacom.com.au/
Company Address: 11th Floor Commerce & Industry Plaza Upper McKinley Road Town Center Fort Bonifacio Taguig -
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Foreign Based Company

FUNCTIONAL MANAGER for Pasay - Jobs in MOA

Affiliated Computer Services, Inc. (ACS) is expertise in action. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.


FUNCTIONAL MANAGER
(National Capital Reg - Mall of Asia Complex, Pasay City)



Responsibilities:
• Manage the team to deliver services to automate the reconciliation process;


• Performance improvement and standardize the process across the Separate Business Units;

• Manage, develop, train.\, and mentor staff on projects and assess performance for engagement and year end reviews;

• Maintain active communications with clients to manage expectations ensure satisfactions, make sure deadlines are met and lead change efforts effectively;

• Attend professional development and training sessions on a regular basis. Perform another job related duties as necessary.


Requirements:

• Graduate of BS Accountancy;

• 3 to 5 years work related experience is required;

• Project Management experience is a plus;

• Preferably has worked for BPO companies;

• Excellent people management skills;

• Excellent communication skills (spoken and written);

• Willing to work on a shifting schedules;

• Willing to be assigned in Mall of Asia Pasay.


Interested applicants may send resumes to johncoelle.tayag@acs-inc.com and indicate your desired position in the email subject.

Affiliated Computer Services, Inc. (ACS Phils)
7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City.
Website: http://www.acs-inc.com

Saturday, July 24, 2010

ExcelAsia Hiring Dayshift Call Center Jobs

CSR/SALES AGENTS for a DAYSHIFT ACCOUNT.
(National Capital Reg - Taguig City, Makati City, Mandaluyong City, Ortigas City, Commonwealth)

Responsibilities:
-CSR for an Inbound Sales Account in Makati (18k-19k BASIC+ Allowance+ MONTHLY INCENTIVES+ SIGNING BONUS++) >>> At least completed 2 full years in college. Requires 1 year of Call Center Experience handling Inbound (Up selling)/Outbound Sales Account.

-CSR for an Inbound Sales Account in Ortigas and Commonwealth (20-22k) >>> At least completed 2 full years in college. Requires 6mos of Call Center Experience.

-CSR for a Financial Account in Taguig (20-25k BASIC+ Allowance+ QUARTERLY BONUS+ MONTHLY INCENTIVES++) >>> With or without experience. Highschool Graduates are welcome to apply provided that they have 1 year of Call Center Experience. (Basic depends on experience)

-LEVEL2/TIER2 for a PIONEER TECHNICAL Account in Taguig (Earn up to 29k BASIC+ Allowance++) >>> At least completed 2 full years in college. Requires 1 year of Call Center Experience handling a Technical Account (Hardware, Software, Internet Connectivity, etc). ***Salary will be based on experience

-CSR for a Financial PIONEER DAYSHIFT Account in Taguig---START UP COMPANY (15-18k BASIC+ Allowance++) >>> FRESH GRADUATES ONLY!!!

-CSR/TSR for an Inbound Sales, Customer Service or Technical Account for a DAYSHIFT in Ortigas. (Offers Excellent BASIC+ Allowance+ ND++)!!! >>> At least completed 2 full years in college. With or without experience.

-CSR/TSR for an Inbound Sales, Customer Service or Technical Account for a NIGHTSHIFT in Makati. (Offers Excellent BASIC+ Allowance+ ND++) Offers RETIREMENT PLAN and EDUCATIONAL ASSISTANCE!!! >>> At least completed 2 full years in college. With or without experience.

-IT HELPDESK for Technical Account in Mandaluyong. (Offers EXCELLENT BASIC+ Allowance+ ND++)!!! >>> At least completed 2 full years in college with 2 years of experience. OR at least completed 3 full years in college with 1 year of experience

-SERVICE DESK (VOICE ACCT) Customer Service in Ortigas. (Offers Excellent BASIC+ Allowance+ ND++)!!! >>> College graduates.

ExcelAsia: 2/F, Building 2, Jannov Plaza 2295 Pasong Tamo Extension Makati City 1200 Philippines Look for Nina Canonero

Requirements:We accept undergrads and fresh graduates.
Candidates should have excellent command of the English language.
Applicants should be Filipino citizens or hold relevant residence status.
Candidates should be willing to work on graveyard or day shifts, weekends and holidays with rotating schedules.
Applicants should have high motivation to work for a fast-paced and dynamic work environment.
Should have high motivation to work with customers, clients and merchants via phone or email.
Should have strong customer handling skills.
Sales experience is an advantage.
Should have strong computer navigation and typing skills with knowledge of Microsoft Office application.
Applicants should be Filipino citizens or hold relevant residence status.
Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent. Job role in Customer Service - General or Call Centre Executive.
300 Full-Time positions available.

ExcelAsia: 2/F, Building 2, Jannov Plaza 2295 Pasong Tamo Extension Makati City 1200 Philippines Look for Nina Canonero

Urgent Mass Hiring for Call Center Agents

100 Call Center Agents (Urgent Hiring)
(National Capital Reg - Quezon City, Mandaluyong City, Ortigas Pasig City, Sucat Parañaque, Alabang)

Requirements:

    * Candidates must have completed at least 2 years in college
    * MUST HAVE EXCELLENT COMMUNICATION SKILLS
    * Must be service oriented
    * Must be computer literate
    * Must be willing to work in a shifting schedule
    * FRESH GRADUATES are welcome to apply.
    * Nursing/Education graduates and undergraduates will still be entertained.
    * Applicants should be Filipino citizens or hold relevant residence status.
    * For direct employment.
    * Full-Time positions available.

Interested applicants may hand-carry their resume at:
TEMPS AND STAFFERS INC.
2/F Servicio Filipino Bldg.,
105 West Avenue, Quezon City
Email:eman@tempsandstaffers.com
Tel:376-6887 local 116
Mobile:0917-5076452
Look for: Mr. Emman Lacsa

Wednesday, July 21, 2010

Call Center Agent (TSR) for Telecommunications

Technical Support Representative (Call Center Agent - Telecommunications)
(National Capital Reg - Makati)

Responsibilities:

    * Provide excellent technical support service for one of the world’s leading Smart Phone products
    * Provide customer support and technical issue resolution via E-Mail, phone and chat
    * Provide information on products and services.
    * Provide solutions for technical and service issues.
    * Handle customer inquiries and complaints.

Requirements:

    * Candidate must possess at least a Bachelor's/College Degree in any field.

    * Excellent understanding of the English language (oral and written)
    * At least 1 year of working experience in offshoring call center field is required for this position.
    * Familiar with PC and digital consumer electronic products.
    * Strong knowledge with mobile phone operating system (Android and Windows Mobile)
    * Experience with GSM, CDMA or GPRS products is preferred.
    * Good interpersonal, communication and presentation skills
    * Be able to maintain pleasant communication with good customer service sense and self-control.
    * Experience as technical support in a call center environment, particularly in troubleshooting is an advantage
    * With customer service experience in US or ANZ is a definite advantage
    * Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
    * Applicants should be Filipino citizens or hold relevant residence status.


IT Managers, Inc. ITM Business Center Suite 99, 9/F, Columbia Towers Wack-Wack, Ortigas Avenue Mandaluyong City, Philippines Contact Numbers: Tel. Nos. 726-7123 Fax. No. 726-8441 Look for: Ms. Len Sevilla ITM, Marketing Officer Email Address: len@itm.com.ph

TS Representative Jobs in Makati

Technical Support Representative
(National Capital Reg - Makati City)

Responsibilities:

    * Provide excellent technical support service for one of the world's leading Smart Phone products.
    * Provide customer support and technical issue resolution via e-mail, phone and chat.
    * Provide information on products and services.
    * Provide solutions for technical and service issues.
    * Handling customer inquiries and complaints.

Requirements:

    * Candidate must possess at least a Bachelor's/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology, Marketing, Mass Communications, Education/Teaching/Training or equivalent.
    * Excellent understanding of the English language (oral and written).
    * Familiar with PC and digital consumer electronic products.
    * Good interpersonal, communication and presentation skills.
    * Be able to maintain pleasant communication with good customer service sense and self-control.
    * Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts.
    * Applicants should be Filipino citizens or hold relevant residence status.
    * Applicants must be willing to work in Makati City.
    * Fresh graduates/Entry level applicants are encouraged to apply.
    * 50 Full-Time positions available.

Telexpress Contact Center, Inc.     
Company Address: 11th Flr. PDCP Bank Center cor. Rufino V.A. Leviste St. Salcedo Village Makati City 1640
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company

Data Encoder/Video Editor in Pasig City

Code8 Technology Solutions Inc. specializes in outsourced software development and design on various platforms including web and mobile. We take pride in delivering scalable solutions that meet client expectations. Our clients are based in Massachusetts, USA.

We produce content in the form of videos for English language learning.  These videos are assembled by the Data Encoder/Video Editor.

Data Encoder/Video Editor
(National Capital Reg)


Responsibilities:

    * To transcribe English video content.
    * To test the content by speaking the English lines of the videos (which is scored by our speech recognition system).
    * To assemble videos, pictures, and audio to produce content for English language learning.
    * To coordinate with our clients in the US.

Requirements:

   1. Creative
   2. Should have excellent written and verbal English skills
   3. Should have good experience in editing videos, photos, and audio using the following tools:

             * Sony Vegas or equivalent
             * Adobe Photoshop or equivalent
             * Adobe Sound Booth or Sony Sound Forge or equivalent


Code8 Technology Solutions, Inc.
Unit 1701 Jollibee Plaza, Emerald Ave Ortigas Center Pasig City 1605.
Tel: +63-2 4900080

Reports Analyst in Makati

Manpower Inc. (NYSE: MAN) is a world leader in the employment services industry; creating and delivering services that enable its clients to win in the changing world of work. The $16 billion company offers employers a range of services for the entire employment and business cycle including permanent, temporary and contract recruitment; employee assessment and selection; training; outplacement; outsourcing and consulting. Manpower's worldwide network of 4,400 offices in 72 countries and territories enables the company to meet the needs of its 400,000 customers per year, including small and medium size enterprises in all industry sectors, as well as the world's largest multinational corporations. The focus of Manpower's work is on raising productivity through improved quality, efficiency and cost-reduction across their total workforce, enabling clients to concentrate on their core business activities. Manpower Inc. operates under five brands: Manpower, Manpower Professional, Elan, Jefferson Wells and Right Management. More information on Manpower Inc. is available at www.manpower.com

Reports Analyst

(National Capital Reg)

Requirements:

    * Candidates must have at least one year work experience in mass transaction, preferably in a call center environment.

    * Candidates must be highly proficient in MS Excel

    * Develop and maintain documentation for report generation

    * Candidates must be willing to work in Mckinley Hills, Taguig .

    * Applicants should be Filipino citizens or hold relevant residence status

Manpower Outsourcing Services, Inc.     
Company Address: 14 Bankmer Bldg. Ayala Ave. Makati City 1226
Industry: Human Resources Management / Consulting
Type of Company: Private Limited Company, Local Based Company

Tuesday, July 20, 2010

HSBC Hiring Project Manager in Quezon City

Project Manager for Migrations & Capacity Management
    (National Capital Reg - Quezon City)


Responsibilities:

Manage the migrations of business from the host country

    * By completing the tasks within project plan
    * By providing feedback to outward migrations manager at host country
    * By ensuring that migration is properly resourced
    * By ensuring that migration is cleared of any compliance issues
    * By tracking issues and ensuring that they are escalated and resolved on time
    * By monitoring project risks and putting contingency plans to avoid delay in the migrations
    * By ensuring all project documents are delivered on time and are up to date
    * By monitoring project milestones

 Put in place the Training and Implementation teams for migration

    * By ensuring that Training Plan sent to the GSC is updated
    * By working with Training Counterparts to ensure that migration is allocated with qualified trainers and ensure GSC
    * trainer will be master certified
    * By ensuring that TIM is staffed properly and sent to the business on time
    * By providing feedback to host country on TIM performance.


Ensure productivity targets are reached for signoff by operations

    * By providing Operations with the necessary information to negotiate for the learning curves
    * By monitoring, tracking and analyzing performance metrices

Maximise desk utilisation and centre capacity

    * By achieving 175% utilization of desks

Ensure all systems are properly implemented and tested in time for migration date

    * By ensuring that systems and telephony are set-up on time
    * By ensuring that systems and telephony both in production and training have been tested and that UAT have been completed


Put in place recruitment strategy

    * By working with HR and Planning group in designing recruitment strategy that is in accordance with the recruitment capacity and project resources
    * By monitoring recruitment for the process to ensure targets are met

Collate, maintain and provide accurate MI within agreed timescales

    * By providing management feedback
    * By submitting all reports on time

Implement the Group compliance policy locally

    * Assists in the implementation of the Group compliance policy locally by containing compliance risk in liaison with the Global Compliance Officer or Local Compliance Officer ensuring adequate compliance resources and training, fostering a compliance culture and optimising relations with regulators.
    * Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
    * Awareness of Operational Risk associated with the role, in compliance to SOX (Sarbanes-Oxley Requirements) for Group Service Centers (GSCs).

Requirements:

    * Candidate must possess at least a Bachelor's/College Degree , any field.
    * At least 6 year(s) of working experience in the related field is required for this position.
    * Applicants must be willing to work in Quezon City.
    * Preferably Assistant Manager / Managers.
    * Rich planning and organizing experience within current role
    * Have led, motivated and developed a team in a supervisory capacity for at least one year
    * Good at prioritizing issues based on business risks
    * Can coordinate with multiple departments and individuals on different issues simultaneously
    * Good communication skills are essential as the jobholder is expected to proactively manage the relationship with
    * HDPP’s internal customers around the HSBC Group. This includes the ability to negotiate timescales and deliverables
    * Knowledgeable in MS Office Applications specifically Microsoft Project
    * Holds valid passport and is willing to travel at short notice
    * Knowledge of personal banking – particularly credit cards – is desirable but not essential.
    * Full-Time positions available.

HSBC Electronic Data Processing (Philippines) Inc.     
Website: http://www.hsbc.com
Company Address: 2/F 5150 North Bridgeway, Northgate Cyberzone Filinvest Corporate City, Alabang Muntinlupa City -
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Foreign Based Company

NCO Philippines Hiring Software Quality Analyst

Software Quality Analyst
RESPONSIBILITIES:

    * Partner with appropriate Operations Team to ensure operating system meets needs of NCO Business Units.
    * Test all system changes according to established protocol, coordinate change implementation, and ensure changes meet NCO and Client guidelines before activating in operating system.
    * Coordinate with Information Technology (IT) Team to ensure changes are tested, ensure programming documentation is updated, and confirm operating system automation in place to run programs to assure data delivery to Clients.
    * Perform analysis of system change data to ensure compliance with NCO and Client standards.
    * Ensure system change is consistent with operating system production standards and meets requirements to run in operating system.
    * When requested, perform back up for daily monitoring and promotion of system changes in Tripwire to ensure all operating system changes are recognized. Investigate and partner with IT Development Team to resolve any kick backs.
    * When requested, perform back up for Change and Configuration management process development, for Audit compliance ownership, for Code Versioning system administration, and/or for Quality Assurance process development and implementation.
    * When requested, create and execute automated test scripts to ensure system requirements are properly met.
    * When requested, develop, test, and implement needed reports, workflows, and automation in operating system.
    * Escalate critical change control issues according to established protocol in a timely manner.
    * Knowledge, understanding, and compliance with all applicable Federal and Local laws and regulations.
    * Knowledge, understanding, and compliance with NCO policies and procedures.
    * Provide feedback to management concerning possible problems or areas of improvement.
    * Make recommendations to implement improved processes.
    * Perform other duties as assigned by management.


REQUIREMENTS:

    * Bachelor’s Degree or equivalent in relevant work experience.
    * 1 year of related IT/work related experience required. 3 years of related IT/work related experience preferred.
    * Collection industry experience preferred.
    * System Development Life Cycle (SDLC) experience required.
    * Expertise in one:
    * Credit Recovery Systems (CRS), Flexible Automated Collections Systems (FACS), Microsoft.NET, Remote, or Total System (TSYS)
    * Exhibit strong attention to detail.
    * Ability to define problems, collect data, establish facts, and draw valid conclusions.
    * Proficient personal computer skills including Microsoft Office.
    * Ability to maintain the highest level of confidentiality.
    * Excellent interpersonal, written, and oral communication skills.
    * Ability to work in a team fostered environment.
    * Ability to work in a multi-tasked environment.
    * Ability to prioritize and organize work.
    * Ability to adapt to cyclical shifts.
    * Applicants must be willing to work in Fort Bonifacio,Taguig.
    * 3 Full-Time positions available.

NCO (RMH Teleservices Asia Pacific, Inc.)     
Company Address: 4th. Floor Eugenio Lopez Jr. Communications Center Mother Ignacia St., Quezon City
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

For more jobs update please visit HERE

Jobs Opening in Quezon City

Windows (NT) Systems Administrator
RESPONSIBILITIES:

    * Under the direction of management and senior level administrators, responsible for the installation, auditing, and day-to-day maintenance activities related to the Microsoft Windows systems.
    * Installs and configures hardware and software applications for the Windows environment. Works closely with internal and external groups to coordinate plans and activities involving maintenance of the servers.
    * Assists team with developing system standards and analyzing user and application requirements. May make recommendations in reference to Windows equipment, storage, and user groups.
    * Work closely with internal groups to audit Microsoft systems for compliance with standards, security and interoperability.
    * Monitors, evaluates, and tunes the overall system to ensure optimum performance. Identifies errors and conducts tests to isolate problems. Troubleshoots malfunctions on hardware and software Windows systems operational. May prepare reports on system performance.
    * Participates in developing, testing, and implementing business continuity and disaster recovery plans for hardware, operating systems, and applications.
    * Maintains inventories of equipment within the datacenter, reviews system logs to ensure highest performance and successful completion of backups.
    * Responds to Help Desk trouble tickets in relation to Windows services. Ensures tickets are being responded to in accordance with the prescribed service levels set by management.
    * Works as a team member on both large and small scale projects with varying degrees of risk and complexity
    * Server-related projects and other tasks as assigned by management

REQUIREMENTS:

    * Candidate must possess at least a Bachelor's/College Degree , Post Graduate Diploma / Master's Degree or Professional License (Passed Board/Bar/Professional License Exam) in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
    * Microsoft Certified Systems Engineer (MCSE) or MCSA
    * VMware Certified Professional (VCP) a plus
    * Veritas Data Protection Professional, NetBackup for Windows a plus
    * Accredited Platform Specialist (APS), HP ProLiant Servers a plus
    * 5+ years hands-on experience in supporting a Microsoft Windows Active Directory/NT production environment
    * Experience supporting, troubleshooting, and maintaining HP ProLiant and Dell Server Hardware
    * Strong knowledge of Exchange 2003
    * Solid understanding of DNS, WINS and DHCP
    * Experience creating and troubleshooting Group Policy
    * Experience with Patch Management
    * Experience with enterprise backup software and operations
    * Experience supporting Windows systems in a virtualized environment
    * MS Terminal Services, Citrix, Websense, NetBackup and VMWare ESX experience a plus
    * Excellent interpersonal, written and oral English communication skills.
    * Willing to work on shifts, render stand-by/on-call duty, weekends and public holidays on a 24x7 operation environment.
    * PC skills: word processing, spreadsheet, and presentation software
    * Highly motivated, mature, professional and willing to provide 100% performance.
    * At least 5 year(s) of working experience in the related field is required for this position.
    * Applicants must be willing to work in Fort Bonifacio, Taguig.
    * Applicants should be Filipino citizens or hold relevant residence status.


NCO (RMH Teleservices Asia Pacific, Inc.)     
Company Address: 4th. Floor Eugenio Lopez Jr. Communications Center Mother Ignacia St., Quezon City
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

For more jobs update please visit HERE

Sunday, July 18, 2010

Credit Specialist in Taguig

Credit Specialist
(National Capital Reg - McKinley Hill, Taguig City)



Responsibilities:
I. SUMMARY:

The objective of Ingram Micro Credit Operations is to maximize sales and minimize bad debts in an efficient and consistent manner while treating customers fairly and appropriately according to their financial needs and qualifications. The Credit Specialist provides front end customer contact for order release, account management, collection and account reconciliation. The responsibilities of this position also include; compiling status reports as well as acting as a liaison with key personnel at customer accounts and with internal departments.

II. ESSENTIAL FUNCTIONS:

1. Maintenance of Aging/Account Management

• Responsible for the day to day management of the aged trial balance.
• Monitor aging and risk reports as assigned
• Meet or exceed monthly cash target
• Collection calls
• Telephone monthly service levels as targeted
• Reconciliation of accounts
• Minimize cost of sales write-off through reconciliation of accounts
• Achieve yearly interest revenue budgeted
• Coordinate with sales, customer service, and AR for dispute resolution as necessary
• Develop and foster excellent customer relationships with our resellers. Build and develop
excellent working relationships with internal customers, such as the credit analysts, sales,
accounts receivable, and customer service teams.
• Special projects as assigned

2. Order Release

• Monitor credit hold screens
• Orders in excess of authority will be escalated to Senior Credit Specialist and/or Senior Credit Manager
• Request of financial statements, where applicable, to facilitate release of large orders
• Notification to sales and/or customer where order release is delayed same day Ingram Micro

3. File Review

• Coordinate credit line increase requirements with Credit Development Team
• Understand and advise customer of options regarding security options
• Request financial statements, as necessary, to facilitate release of large orders

4. Team Participation

• Attendance of monthly team meetings
• Monthly One-on-One’s
• Assist with coverage when necessary due to staffing shortages

Requirements:

1. Formal education or training required such as degrees, courses of study, certification:
• Education: BA/BS Degree. Focus in Information Systems/Finance/Accounting preferred.

2. Previous work experience required for a new hire in this position; indicate type of experience and length of experience. If supervisory experience is required, how many years and at what level?

• 3 - 5 years business experience.
• Familiarity with working in a high-volume, highly dynamic rapid paced environment.
• Ability to comprehend various accounting functions and needs into detailed and logical process flows for design and development of new MS Access database applications.
• Highly proficient in ability to write complex modules in MS Access and MS Excel using VBA.
• Self starter and understanding how to develop solutions using any and all means available.

3. Summarize the minimum kinds of knowledge, skills and abilities required to do this job:

A. Complex/advanced and highly proficient level of knowledge in:
• Database Development - MS Access – modules, form objects, report objects, query objects and table objects.
• Spreadsheets - Excel - writing macros, developing formulas, creating and using functions with VBA.
• SQL Server
• VBA (Visual Basic for Applications)
• Business Objects (BOXI)
• MS Visio
• Monarch
• Professional correspondence both oral and written
• Highly detailed oriented
• Excellent problem solving skills
• Advanced judgment with in defined policies
• Intermediate level of proficiency in researching, math, MS Outlook and Word
• Moderate to complex knowledge of accounting systems and accounting cycle, financial business processes

B. Ability to:
• Work in fast paced environment
• Meet Deadlines/Time Management
• Work with others/with other teams
• Ability to work under general supervision and guidance as a self starter/self directed
• Ability to take a moderate leadership role with peers, lower level analysts, and on project teams.


Ingram Micro Phils. BPO LLC
Company Address: 12/F 3 World Square Mckinley Hill Taguig *
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

TSR in Makati

Kittelson & Carpo Consulting, Inc. is a consulting company in Makati assisting foreign companies doing business in the Philippines. K&C provides services such as business registration , tax incentives , accounting & payroll , HR recruitment , office space and general outsourcing consulting.

URGENT! TECHNICAL SUPPORT REP (must love gadgets, mobile experience preferred)
(National Capital Reg)

Responsibilities:

    * Provide excellent technical support service for one of the world’s leading Smart Phone products
    * Provide customer support and technical issue resolution via E-Mail, phone and chat
    * Provide information on products and services.
    * Provider of solutions for technical and service issues.
    * Handling customer inquiries and complaints.


Requirements:

    * Candidate must possess at least a Bachelor's/College Degree in any field.
    * Excellent understanding of the English language (oral and written)
    * At least 2 years of working experience in offshoring call center field is required for this position.
    * Familiar with PC and digital consumer electronic products is an advantage.
    * Strong knowledge with mobile phone operating system (Android and Windows Mobile) is a plus.
    * Experience with GSM, CDMA or GPRS products is preferred.
    * Good interpersonal, communication and presentation skills.
    * Be able to maintain pleasant communication with good customer service sense and self-control.
    * Experience as technical support in a call center environment, particularly in troubleshooting is an advantage
    * With customer service experience in US or ANZ is a definite advantage
    * Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
    * Applicants should be Filipino citizens or hold relevant residence status.

Send resume to jobs@kittelsoncarpo.com Website: www.kittelsoncarpo.com

Jobs in Malaysia - Peoplesoft Technical Consultant

Peoplesoft Technical Consultant
(Malaysia)

Responsibilities:

    * Degree in related field
    * At least 3-5 years of working experience in Peoplesoft sytem technically
    * Must have technical working knowledge of Peoplesoft HRMS v8. x/v9.x
    * Good Payroll Functional knowledge on Peoplesoft HRMS v8.x/v9.x
    * Must have good understanding on Peoplesoft architecture and Security Administration
    * Good understanding on ITIL process
    * Process strong understading on Peoplesoft architecture and Oracle Database framework
    * Experience in AppsEngine, AppsDesigner, People Tools, PeopleCode and SQR
    * Knowledge in Component Interace and PL/SQL will be added advantages.

Requirements:

    * Responsible for the Peoplesoft Payrol design and development process

"Only candidates who have the above experiences need to apply"
Very competitive compensation package and outstanding benefits waiting for qualified applicants

Interested candidates are advised to initially send their comprehensive resume with detailed job description and recent 2x2 photo and passport via email to: shisincresume.symmalaysia@gmail.com
Note: Please indicate the position/category applied in the subject email for easy evaluation

Interview invitations and status updates may be sent via email so please check your email regularly.
=================================================
For immediate consideration, submit the following requirement not later
July 23 , 2010
for inclusion in the final interview and selection of EmployerComprehensive resume with detailed job description
Passport, Diploma, Certificate of Employment,
NBI Clearance
6 pcs passport size ID picture
Long brown and plastic envelop
CD copy containing MS Word format Resume, scanned copy of passport and diploma
Above documents must be in 2 sets A4 size bond paper (clear copy)
=================================================

SACRED HEART INTERNATIONAL SERVICES INC.
POEA License No. 149-LB-101306-R
Unit 3B Davis Building
1368 A. Mabini Street
Cor. Sta. Monica Sts, Ermita Manila
Tel. N0. 5255227
(Near Robinsons Place Manila)

Recruitment Officer in Makati

Recruitment Officer
(National Capital Reg - Makati City)

Responsibilities:

    * With al least 2-3 years experience in Recruitment (sourcing, interviewing) from a bank or from the call center industry
    * Must be used to handling recruitment for volume accounts

Requirements:

    * Preferably BS Psychology, Behavioral Science or HR Management graduate
    * Good communications and presentation skills

We expect all candidates to posses above average scholastic records, above average oral and written communication and human relations skills, and computer proficiency (Word & Excel). Interview invitations may be sent via email so please check your email regularly. Preference will be given to candidates who apply online.

East West Banking Corporation     
Company Address: 21st Floor PBCOM Tower Makati City 1200
Industry: Banking / Financial Services
Type of Company: Private Limited Company, Local Based Company
   

John Clements Hiring Call Center Agent in Ortigas/Taguig

 URGENT!! CALL CENTER AGENTS (CSR) & TECH SUPPORT REPS (TSR) code:cjb
(National Capital Reg - Ortigas, Taguig)

REQUIREMENTS:

    * Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor's/College Degree in any field.
    * If undergraduate candidate must have finished & completed AT LEAST 2 years in college.
    * Must have Average to Above Average English communication skills.
    * Must be willing to work in shifting schedules.
    * Must be willing to work in ORTIGAS and TAGUIG.
    * Applicants should be Filipino citizens or hold relevant residence status.
    * Fresh graduates/Entry level applicants are encouraged to apply.
    * ONLY Full-Time positions available.


Our clients offer GOOD BENEFITS & COMPETITVE SALARY along with professional and career growth and development for selected applicants.

Walk-in applicants and their friends may also go to our office at Level 12B LKG Tower, Ayala Ave. Makati City and look for CHRIS.

You may also text JS_CSR/TSR_YourFullName to 09158551634 or e-mail your resume to chris.bantayan@johnclements.com with CSR/TSR on the subject line.

John Clements Consultants, Inc.     
Company Address: Level 12-B LKG Tower 1608 Ayala Ave. Makati City 1200
Fax: 8941687
Industry: Human Resources Management / Consulting
Type of Company: Private Limited Company, Local Based Company

eTelecare Hiring Non-Voice CS Professionals

Customer Service Professionals for NON-VOICE (Chat Account)
(National Capital Reg - Shaw)
Responsibilities:


Requirements:

    * Should be a Bachelor’s Degree Grad. or must finished atleast 2 years in College.
    * Fresh Graduates are welcome to apply.
    * Must be willing to work in shifts, holidays, weekends and rotating schedules.
    * Must be willing to be assigned in Shaw.
    * Full time positions available.
    * Ammenable in doing Sales.

eTelecare Global Solutions Inc.     
Company Address: 2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company
   

Tuesday, July 13, 2010

Software Quality Analyst in Makati

Software Quality Analyst-Senior
(National Capital Reg)

Responsibilities:
The Senior SQA Analyst shall be responsible for documenting the testing processes and procedures, and executes tests and interpret the results, and to help prepare the collective test automation skill set within the team. He is also expected to demonstrate flexibility in managing testing efforts as project priorities warrant.


Requirements:


* A Bachelor's Degree in Information Science, Computer Science, BS Mathematics, Physics.
* Test Case Management experience (creation, execution, and managing test cases with or without business requirements/design docs)
* Review of the business requirements, design documentation, and defect submissions for completeness and testability.
* Ability to design and create Automatic and Load Test scripts (a plus)
* Proficient knowledge of testing web and desktop applications with emphasis on MS Internet Explorer, Java, and .Net platform.
* Ability to write and analyze test reports across a broad audience
* Exceptional communication skills (both written and verbal)
* Strong analytical skills.
* Able to report task status with minimum supervision from others.
* Good interpersonal and communication skills.


Oce Business Services Phil. Inc.     
Company Address: 30F Export Bank Plaza Sen. Gil Puyat Ave. cor. Chino Roces Avenue Makati City -
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

Convergys Hiring OJT for Sta Rosa, Laguna

OJT for Human Resources
(National Capital Reg - Sta Rosa, Laguna)


RESPONSIBILITIES:
• Provides support in all aspects of Human Resources such as maintenance of 201 folder, assist in employee relations, track employee related benefits and other possible admin tasks.

• Inputs necessary information into the employee database and update information as necessary
• Provide general support for the HR department including copying, faxing, typing and supply maintenance.
• Knowledge of general office practice and business etiquette.
• Good oral and written communication skills.


REQUIREMENTS:
• Candidate must currently be in the process of completing course requirements for a Bachelors Degree in Human Resource Management, Marketing, or Psychology course.

• Willing to be assigned in the Human Resources department.
• Applicants must be willing to work in Sta Rosa, Laguna.
• Applicants should be Filipino citizens or hold relevant residence status.
• Two internship positions are available.

Convergys Philippines Services Corporation
Website: http://www.convergysphilippines.multiply.com
Company Address: Convergys 1 Building 6796 Ayala Ave. cor. Salcedo St. Legaspi Village Makati City 1200
Tel: 5555-284
Industry: Call Center / IT-Enabled Services / BPO

TeleTech Jobs in Sta. Rosa Laguna

STA. ROSA - Recruitment Specialist
(Southern Tagalog - Sta. Rosa, Laguna)
Responsibilities:
Working as part of a fun, dynamic and energetic Recruitment team, your key responsibilities will include:


    * Work with recruitment team to create, implement and monitor effective sourcing strategies
    * Screen candidates for current and future job opportunities including conducting pre-screens, assessments and interviews
    * Manage the pre-employment screening processes including reference checks, medical exams etc
    * Negotiate and finalise employment offers for successful candidates
    * Provide feedback to relevant stakeholders on recruitment progressDaily reporting on recruitment activities


Requirements:


    * Bachelors Degree
    * 12 months recruitment experience; preferably high volume recruitment
    * Excellent English communication skills, both verbal & written
    * Positive attitude, great customer service & professional appearance
    * Ability to use MS Office, Internet Explorer
    * Experience using Taleo an advantage
    * Applicants should be Filipino citizens or hold relevant visas
    * Must be willing to work in Sta Rosa
    * Full time position


TeleTech Customer Care Management Phils., Inc.
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634.
Website: http://www.teletech.com

Japanese Speaking Executive - Hiring in Makati

Japanese Speaking Executive, Operations


RESPONSIBILITIES:
Responsible for providing comprehensive and quality customer care at all times through the resolution of customer issues under their scope of support; using all authorized tools at their disposal; ensuring that any confidential information about the customer is guarded; and imparting accurate and appropriate information in relation to the customer’s needs.



REQUIREMENTS:

* Candidate must possess at least a Bachelor's/College Degree , any field.
* Required skill(s): Kanji, Katakana & Hiragana.
* Required language(s): English, Japanese
* Native/Half-native Japanese candidates will be prioritized
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.

Aegis PeopleSupport Philippines Inc.
Website: http://www.peoplesupport.com/people.asp
Company Address: Aegis PeopleSupport Center, Ayala Ave. cor. Sen. Gil Puyat Ave., Makati City 1299
Fax: 02.885.8098
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

Sunday, July 11, 2010

Jobs for Students - Sitel Ortigas

For Psychology Students - Looking for OJT's
(National Capital Reg)



Responsibilities:

    * Interns will be responsible for overseeing recruitment activities

Requirements:

    * Candidates must be currently enrolled in any college/university and must have a requirement for internship in the curriculum.
    * Candidates must be willing to render 8 (eight) hours of work from Mondays thru Fridays.
    * Candidates must be willing to render training in shifting schedules.
    * Candidates must be able to start immediately.
    * Must be willing to be assigned in Ortigas.
    * Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate, any field.
    * Open to Behavioral Science, Psychology, Business Administration students
    * 10 positions available.

Sitel Talent Acquisition and Resource Hub (STAR Hub)
2nd Floor Centerpoint Building
Julia Vargas Avenue cor. Garnet Road, Ortigas Center
Pasig City 1600
Tel.: 860-1111
Fax: 634-5414


S.T.A.R. Hub Schedule:
Mondays to Fridays
9:00 AM to 6:00 PM
Walk-in applications are strongly encouraged.


Got a Sitel Career Question? Ask OCA (Online Career Assistant)!
Yahoo Messenger: siteljobs@yahoo.com
9:00 AM -6:00 PM
Mondays to Fridays

Sitel Philippines Call Center

Process Improvement Program Manager - Six Sigma Green Belt Certified
(National Capital Reg)

Responsibilities:
Represents and encourages a continuous improvement culture within the site.Responsible for Lean/Six Sigma projects that eliminate re-work, provide cost savings, increase revenues and increase client/customer satisfaction within the site.

Requirements:

    *  Strong understanding of the call center industry and operations.
    * Ability to work in a dynamic, fast-paced environment.
    * Understanding and ability to use statistical process analysis.
    * Demonstrated ability to develop professional relationships and interact with all levels of internal and external clients.
    * Understanding and ability to use math principles, charts, and graphs.
    * Two years of contact center management experience
    * One year of experience in Lean Six Sigma, Six Sigma, Project Management tools and methodologies, or equivalent.
    * Excellent technical skills in MS Project, Word, and Excel.
    * Lean Six Sigma or Six Sigma Green Belt training, preferred.
    * Willing to work in shifting schedule preferably graveyard shift.


Sitel Philippines Corporation     
Website: http://www.sitel.com
Company Address: 2/F Centerpoint Bldg, Garnet Road corner Julia Vargas Avenue, Ortigas Center, Pasig City 1600
Tel: 860.0000 | Fax: 634-5414
Industry: Call Center / IT-Enabled Services / BPO

Technical Documentation Specialist in Makati

Technical Documentation Specialist
(National Capital Reg - Makati City)

    * Prepares technical manuals and procedures for company System Users and System Developers


Requirements:

    * Candidate must possess at least a Bachelor's/College Degree , Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent
    * Preferably 1-4 Yrs Experienced Employees specializing in IT/Computer - Software or equivalent.
    * At least 1 year(s) of working experience in writing technical manuals/guides (Technical Writer)
    * Knowledge in basic IT Concepts, Systems Analysis, Data Modelling Tools, MS Office Suite
    * Must have strong analytical, problem solving skills and keen attention to details
    * Can read and analyze programs
    * Excellent English Writing skills
    * Applicants must be willing to work in Makati City

Preference will be given to candidates who APPLY ONLINE.

ePERFORMAX Contact Centers Corporation
7th Floor of the BPI Buendia Center, Sen. Gil Puyat Ave. (formerly Buendia),
Makati City (beside Pacific Star Bldg.)
Tel: 490.22.88

Junior Financial Analyst in Pasig

Junior Financial Analyst (Day and Night Operations)
(National Capital Reg - Ortigas, Pasig City)

Requirements:

    * Bachelor or masters degree in economics, finance, or its equivalent

    * Excellent oral and written communication skills

    * Team player

    * Willing to work during the U.S. Eastern Time Zone

    * Applicants should hold relevant residence status in the Philippines.

Successful applicants will have the opportunity to gain international professional exposure in financial markets. Our company will provide comprehensive training in U.S. municipal bonds and other forms of fixed-income securities. We offer attractive compensation packages and opportunities for career development.

DPCDATA (PHILIPPINES) INC.
2609 UnionBank Plaza Meralco Avenue Pasig City -.
Tel: 9141401
Website: http://www.dpcdata.com

Call Center Jobs in Davao - SEM Manager

SEM Manager
(Southern Mindanao - Davao City)

Responsibilities:
The qualified candidate will develop and manage an Internet Marketing Team who will be tasked to implement SEM consultancy projects for US Clients.

Requirements:

    * Candidate must possess at least a Bachelor's/College Degree , Post Graduate Diploma / Master's Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Marketing or equivalent.
    * Required skill(s): SEO, PPC, MS Word.
    * At least 5 year(s) of working experience in the related field is required for this position.
    * Applicants must be willing to work in Davao City. Option to work at home available (Telecommuting Policy applies)
    * Preferably Assistant Manager / Managers specializing in IT/Computer - Software or equivalent.
    * Full-Time positions available.

Next BPO Solutions, Inc.     
Company Address: 2/F Fred-Ric Bldg., McArthur Highway Matina Davao -
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

Hiring Non-Voice CS Professionals

Customer Service Professionals for NON-VOICE (Chat Account)
(National Capital Reg - Shaw)


Requirements:
    * Should be a Bachelor’s Degree Grad. or must finished atleast 2 years in College.
    * Fresh Graduates are welcome to apply.
    * Must be willing to work in shifts, holidays, weekends and rotating schedules.
    * Must be willing to be assigned in Shaw.
    * Full time positions available.
    * Ammenable in doing Sales.

eTelecare Global Solutions Inc.     
Company Address: 2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company
   

Saturday, July 10, 2010

Non-Voice CSR : SPi Technologies

Customer Service Representative (NON-VOICE)


* Provides order entry from a professional client base, customer service mail inquiries (customer maintenance), ensuring all interactions reflects quality, accurate and prompt delivery that meets the current departments service level agreements. The position directly addresses the corporate value of Customer Focus so as the position and functions thereof reinforce to our customers that we want to be their preferred and indispensable partner.

QUALIFICATIONS:

* Graduate of any four (4)-year course
* Experience in a Customer Service Call Center or Database/Order Entry environment is an advantage
* Must be willing to work in graveyard shift
* Must have excellent analytical and problem solving skills
* Must have effective written and spoken English language skills
* Must be keen on details
* Must have general knowledge of PC applications such as Internet Explorer, Acrobat Reader, and Microsoft application (Outlook, Word, Excel)
* Must have good typing skills, minimum 35 wpm


SPi Technologies Inc.
Company Address: SPi Buidling Pascor Drive Santo Nino Paranaque 1700
Fax: +632 8517119
Industry: Computer / Information Technology (Hardware)

Dayshift Call Center Agent in ExcelAsia

Call center Agents(Exp. and Non-Exp.)-Day/Nightshift. Huge salary. Click here for details. M2KAR04
(National Capital Reg - Mandaluyong, Makati, Pasay, Taguig, Manila)

Responsibilities:

    * LOTS OF OPENINGS FOR FRESH GRADS, NURSING GRADUATES, & UNDERGRADUATES!
    * ACCOUNTS ARE OPEN FOR BOTH EXPERIENCED OR NON-EXPERIENCED APPLICANTS.
    * EASY-HIRING PROCESS!
    * Walk in applicants will also be entertained and bring your friends as well. Just look for KARA!
    * We offer Dayshift and Graveyard/Shifting shifts.


    * CSR for a Financial Account in Taguig (20-25k BASIC+ Allowance+ QUARTERLY BONUS+ MONTHLY INCENTIVES++)
    * With or without experience. Highschool Graduates are welcome to apply provided that they have 1 year of Call Center Experience. (Basic depends on experience)


    * CSR for a Financial Account in Makati (16-19k+Allowance+Monthly incentives)
    * Without or without experience.
    * Open to undergraduates and graduates of any course


    * CSR for a Telecommunication Account in Makati (19+1,5k allowance+20%night diff)
    * Should have at least 6 mos. experience sales experience in any field.
    * Open to undergraduates and graduates of any course


    * CSR/TSR/Inbound Sales Account in Makati or Mandaluyong (18k BASIC+3k Allowance+30%night diff)
    * With or without experience.
    * Open to undergraduates and graduates


    * CSR/TSR in Makati and Manila (13-14,750k+2,500 Allowance+20% night diff)
    * With or without experience.
    * Open to undergraduates and graduates


    * CSR/TSR in Mandaluyong and Pasay (14-17k+3,000 bonus+20% night diff)
    * With ow without experience.
    * Open to undergraduates and graduates


    * +Educational Assistance
    * +Medical benefits
    * +Job Stability
    * +Company Stability
    * +No chances of lay offs
    * +No chances of account closure


    * Directions: If you take the MRT, get off Magallanes Station, walk toward Mantrade or the side of Alphaland and take a jeep going to FTI. Keep a look out for Toyota, Suzuki, and Saatchi House which is just across Jannov Plaza. You can also visit www.excelasiajobs.com for a map to our site.


    * Walk-ins are accepted. Please write KARA as your contact person. Bring friends too! :)

Requirements:

    * Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , Post Graduate Diploma / Master's Degree or Professional License (Passed Board/Bar/Professional License Exam) in any field.
    * At least 1 year(s) of working experience in the related field is required for this position.
    * Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent. Job role in Customer Service - General or equivalent.
    * 500 Full-Time positions available.

ExcelAsia: G/F, Building 2, Jannov Plaza 2295 Pasong Tamo Extension Makati City 1200 Philippines Look for KARA 0917-582-1758

IBM Jobs in Quezon City

BUSINESS OPERATIONS MANAGERS
(National Capital Reg - Quezon City)

Responsibilities:
 * Provides business operations support including cost management to the Country Delivery Executives and  country business analysts

* Ensure quality and timeliness of all country Cost Management activities and outputs

* Provides Business Analysis services to the country management team.
* Controls country level Interlocks
* Supports any reporting requirements.
* Controls the country level Cost Takeout Program (including Labour and non-labour ).
* Controls country IT Delivery Profit Assurance Program.
* Provides support to incentive programs as required
* Investigates, analyzes and provides governance regarding source spend within the country to the country execs


Requirements:

    * Candidate must possess at least a Bachelor's/College Degree , Finance/Accountancy/Banking or equivalent.
    * At least 5 year(s) of working experience in the related field is required for this position.
    * Applicants must be willing to work in Quezon City.
    * Preferably Assistant Manager / Managers specializing in Finance - General/Cost Accounting or equivalent.
    * 25 Full-Time positions available.


IBM Business Services, Inc.     
Company Address: 7/F 1800 Bldg. Eastwood City, Libis, Quezon City 1100
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Foreign Based Company

Thursday, July 8, 2010

Hiring Jobs in Bacolod

Cash Van Salesman for Bacolod
(Western Visayas - Bacolod City)

Responsibilities:
Primarily responsible for meeting the Company’s Sales Goals and Objectives, promotion of product lines and generation of sales in assigned sales territory, service all downline based market and open as many account as possible in a regular manner. Conducts an efficient, effective and productive field sales operation to achieve optimum balance between economical utilization of Company’s resources and customer satisfaction. Complies with the marketing plan and carries out merchandising principles.

Requirements:

    * Candidate must possess at least a Bachelor's/College Degree , any field.
    * At least 2 years of working experience in the related field is required for this position.
    * Applicants must be willing to work in Bacolod City.
    * With valid driver's license restriction code 123.
    * Honest and hardworking.


Interested parties may send their application letter, comprehensive resume with recent 2x2 photo and transcript of records to:

Wellmade Manufacturing Corporation
#888 Plaridel Street, Umapad, Mandaue City
cherryl.castil@wellmade.com.ph

Hiring Company Nurse in Ortigas Pasig

Company Nurse
(National Capital Reg - Ortigas Center)

Requirements:

    * Female
    * Single
    * 26 years old and below
    * Attractive
    * Open Minded
    * Computer Literate
    * Willing to work long hours
    * Willing to perform Personal Duties
    * Excellent Oral Skills
    * Flexible and Outgoing
    * Willing to do Secretarial work
    * RN or Non-RN
    * Candidate must possess at least a Bachelor's/College Degree, Nursing, Physical Therapy/Physiotherapy or equivalent.
    * Applicants must be willing to work in Ortigas Center
    * Fresh graduates/Entry level applicants are encouraged to apply.

Attractive compensation and Opportunity for local/international travel awaits the accepted applicants. Hiring is URGENT.


Please send your COMPREHENSIVE RESUME, AN EXPLANATION WHY YOU ARE RIGHT FOR THE JOB (BASED ON THE LISTED QUALIFICATIONS) and COMPLETE SET OF PICTURES (CLOSE UP, FULL BODY, FORMAL, CASUAL, ETC.) to ENERGY_JOBS@YAHOO.COM. Please indicate in the subject line what position you are applying for.

Teletech Jobs in Cubao

TeleTech has become the premier name in Customer Management Solutions by targeting the needs of our global clients and delivering the services and people they need to succeed. We have more than 40,000 employees in over 80 customer management centers in key global locations. TeleTech is blossoming in the Philippines having supported the world's largest companies in the Philippines since 2001. Our passion for helping clients better serve their own customers is unequalled in the industry. We're looking for dynamic, service-focused people who share our high level of commitment.

PASAY - Team Leader (Customer Service)
(National Capital Reg - Pasay)
Responsibilities:


    * To provide leadership, support and guidance to frontline staff (CSRs) to assist in achieving and maintaining the productivity targets identified in contracts.
    * To coordinate the reporting of agent statistics to relevant Operations Manager in a timely manner as described in the final attachment to this document.
    * To develop all frontline personnel (CSRs) and be a positive role model for them - leading by example - providing timely identification and response to CSR performance needs / issues.
    * Launching and completing relevant programs simultaneously when required.


Requirements:


    * College Graduate Degree Qualified
    * Minimum 2 years leadership experience within a service driven or high tech corporation
    * Minimum 1 years experience in call centre customer service role
    * Shift management capabilities and ability to manage varying skills of employees
    * Analytical ability to decipher statistical performance reports
    * Superior customer service skills
    * Strong multi-tasking and delegation skills
    * Strong communication skills, both written and oral
    * High level interpersonal skills
    * Interview skills (professional training preferable)
    * High level of organizational skills
    * Ability to deal with conflict in a positive fashion
    * Computer literate with experience using Microsoft Office products
    * Minimum typing speed of 35 wpm with 95% accuracy
    * The successful internal candidate must submit a valid NBI Clearance (original employer's copy)
    * Full-Time position available.

TeleTech Customer Care Management Phils., Inc.     
Website: http://www.teletech.com
Company Address: Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Foreign Based Company

Real Estate Jobs in Makati

Real Estate Property Scout
(National Capital Reg - Makati City)


Responsibilities:

- Find property for rent or sale
- Call property owners and building admins
- Take photos of properties
- Write down property desriptions
- Experience in working with foreigners
- Willing to do field work.
-Computer literate
- Attitude plays a more important role
- Real estate experiences is an advantage



Requirements:

- Can use a camera to take photos
- Can write in English
- General knowledge about real estate
- Excellent knowledge and skilled in use of internet and software applications
- Very good English skills. Call center experience a plus
- Good typing skills (must be fast and accurate)
- Knowledgeable in uploading and downloading files
- Knows how to edit images
- Familiar with sulit, olx, craigslist, maniladb and other online ad environments
- Willing to learn new things
- With good interpersonal skills, team player, fast learner, with keen eye for details and can work under minimum supervision.
- With excellent English skills, both in written and oral
- Bachelor’s Degree in any field
- Fresh Graduates are welcome
- Male or Female
- 21 yrs old and above


TrueLogic Online Solutions Inc.     
Company Address: 6780 Bldg. Ayala Ave., Makati City -
Industry: Aerospace / Aviation / Airline
Type of Company: Private Limited Company, Local Based Company

Wednesday, July 7, 2010

Marketing Intern for Mandaluyong

Marketing Intern
(National Capital Reg - Mandaluyong)

Requirements:

    * Candidate should..

    * be pursuing a degree in any business course.
    * possess a pleasing personality
    * b proficient in using the internet and MS office application.
    * b resourceful and can handle tasks well under minimum supervision
    * 2 Internship positions available.

for more information please visit our website www.oneworldlc.com

One World Learning Center     
Company Address: 21st Flr cybergate 3 Pioneer St. Mandaluyong City 1100
Industry: Human Resources Management / Consulting
Type of Company: Private Limited Company, Local Based Company

BDO Jobs Opening in Mandaluyong City - Customer Service Officer

Customer Service Officer (CODE : JS CCC-CSO)
(National Capital Reg - Mandaluyong City)

Responsibilities:

    * Responsibilities include but not limited to Inbound customer service support, cross-selling of bank products, and handling problems to established complaint resolution standards and processes.

Requirements:

    * Graduate of any 4 year course
    * 6 months customer service in bank call center or in any financial institution
    * Willing to work on a shfitng schedule
    * Mandarin speaking an advantage
    * Applicants should be Filipino citizens or hold relevant residence status.

Banco De Oro Unibank, Inc     
Website: http://www.bdo.com.ph
Company Address: HRM Recruitment 9F BDO Corporate Center 7899 Makati Avenue Makati City 1605
Industry: Banking / Financial Services
Type of Company: Private Limited Company, Local Based Company
   

Inbound Sales Professionals for Makati

Inbound Sales Professionals for Makati site EARN 18K/month+commissions
RESPONSIBILITIES:

    * Sell DTV Services
    * Able to explain explicitly DirectTV service, its features, offerings, programming priviledges, entertaining options and excellent understanding of the packages.
    * Provides options and solutions that add value
    * Effectively convert the call to a sale.
    * Effectively uses systems to locate and provide accurate information
    * Follows company guidelines
    * Stays abreast with information and product
    * Maintains regular and consistent attendance and punctuality
    * Successful completes delegated duties
    * Strives to continuously build knowledge and skills
    * Participates in team meetings and special projects when asked
    * Supports team work, accounts goals and performance
    * Keeps workstation clean
    * Supports and adheres to company policies, requirements, and expectations
    * Shares expertise with others
    * Demonstrates ability to manage complex or difficult situations.



REQUIREMENTS:

    * Must have finished at least 2nd year college.
    * Must have at least 6 months industry experience, preferably in a hardcore sales program.
    * Able to perform well in a quota-driven environment.
    * Superb English communication skills. Must be conversant.
    * Solid comprehension and active listening skills.
    * Sales oriented.
    * Able to multitask and is comfortable working with computer-based applications.
    * Flexible and willing to work on graveyard shifts.
    * Willing to be assigned in Makati City.
    * Can start ASAP.

VXI Global     
Website: http://www.vxi.com
Company Address: G/F SM Cyberzone 2 Cor Jupiter and Zodiac Streets, Bel-air Makati City 1209
Tel: 8992200 | Fax: 8992322
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company

IT Recruitment Manager in Makati

IT Recruitment Manager
(National Capital Reg - Chino Roces Avenue Extension)

Responsibilities:

    * End to end recruitment
    * Plan and organize events
    * Manage source channels
    * Manage and meet recruitment timelines
    * Map and document recruitment functions and process
    * Frame job descriptions

Requirements:

    * Candidate must possess at least a Bachelor's/College Degree , any field.
    * Minimum of 6 years experience in Recruitment, 4+ years of which in IT Recruitment.
    * Applicants must be willing to work in Chino Roces Avenue Extension, Makati
    * Preferably Assistant Manager / Managers specializing in Human Resources/IT Recruitment.
    * Full-Time positions available.


FIS Global Solutions, Inc.     
Company Address: 9th Floor EcoPlaza Building, 2305 Chino Roces Ave. Pasong Tamo Ext. Makati City Makati City -
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

Recruitment Specialist in Pasig City

Omega Direct Response Asia Inc.

Established in 1997, Omega Direct Response (Omega) is a global provider of outsourced call center services. We specialize in inbound, outbound and multilingual customer contact at every stage of the customer lifecycle. Omega is one of the pioneers of near and offshore contact center services. Omega's delivery centers in Canada, Manila and Mexico provide state of the art, customized solutions.


Recruitment Specialist
(National Capital Reg)

Responsibilities:

    *  Provide support in all aspects of recruitment e.g. scheduling, interviewing, test administration, database management and the Background Check/Pre-employment requirement process
    * Provide assistance to the walk-in recruiting process and off-site recruiting activities.
    * Must have the ability to manage multiple tasks simultaneously.
    * Proficient with various software applications such as Microsoft Word and Excel.
    * Demonstrates ability to communicate effectively and professionally with internal and external associates.
    * Ability to organize and maintain confidential files.
    * Ability to follow through on work assignments with limited supervision.
    * Inputs necessary information into the applicant/resume tracking database in an accurate and timely manner.
    * Knowledge of general office practice and business etiquette.
    * Provide general support for the HR department including copying, faxing, typing and supply maintenance.


Requirements:

    * Should have at least 1 year experience in this field.
    * Candidate must possess at least a Bachelor's/College Degree in Business Studies/Administration/Management, Human Resource Management, Psychology or equivalent.
    * Required language(s): English, Filipino and has excellent oral and written communication skills.
    * Contract positions available.
    * Applicants should be Filipino citizens or hold relevant residence status.


HR - Omega Direct Response Asia, Inc.
E-mail your resume: hr@omegadirect.com
Or visit us at 3rd Floor Silver City Mall, Frontera Dr. corner
Doña Julia Vargas Ave., Frontera Verde, Pasig City
www.omegadirect.com

Tuesday, July 6, 2010

Wipro BPO Jobs in Cebu City - Senior Executive for MIS

Senior Executive for MIS
(Central Visayas - Cebu City)


Requirements:
    * Graduate of any four-year course
    * Must have at least 2 years relevant work experience as MIS or Real Time Analyst in a large BPO
    * Must have good communication skills
    * Must be good in analyzing reports and trends
    * Must be very good in MS Excel
    * Willing to work long hours and in shifts
    * (MIS for Quezon Ave site is for pooling purposes)


Qualified candidates are encouraged to APPLY ONLINE.
You may also email your comprehensive resume and contact numbers. Please indicate your preferred location (e.g.: Cebu City; Quezon Ave; Cebu / Quezon Ave) and position in the subject line - example: MIS (Cebu City), and send to: jobs.phi@wipro.com. For more information about Wipro, please visit www.wipro.com.

Wipro BPO Philippines Ltd., Inc.     
Website: www.wipro.com
Company Address: Cebu IT Tower 1, Lot 7, Block 2 cor Arch Bishop Reyes Ave. and Mindanao St, Cebu Business Park Cebu
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

Pricing Analyst for Telus Philippines

Pricing Analyst
RESPONSIBILITIES:

    * Supports the Pricing Officer in various requirements
    * Coordinates with various departments / stakeholders
    * Participates in various conference calls
    * Does various analysis of financial data like revenues, cost and other items



REQUIREMENTS:

    * Candidate must possess at least a Bachelor's Degree in Accountancy/Management Accounting or equivalent.
    * Superior mathematical and analytical skills
    * Must be open for graveyard shift and can work on a very flexible working hours
    * Excellent oral and written communication skills
    * At least 1 year(s) of working experience in the related field is required for this position.
    * 3 Full-Time positions available.


recruitment@telusinternational.com.ph www.telusinternational.com.ph +63.2638.9440

TELUS International Philippines, Inc.     
Company Address: 31st Floor Discovery Suites, 25 ADB Avenue, Ortigas Center, Pasig City 1600
Fax: 6389445
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company
   

Regus Makati Hiring Inbound Sales Consultant

Regus Centres, Inc. (Philippines)


Do you want to be part of an organization that can offer global opportunities? Regus is the world’s largest provider of workplace solutions, offering the widest range of products and services that allow individuals and companies to work however, wherever, and whenever they need to. Regus operates over 1000 business centers across 450 cities in 75 countries. Products and services include fully furnished, equipped and staffed offices, world-class business support services, meeting conference and training facilities and the largest network of public videoconference rooms all serving over 400,000 clients daily.

In order to upkeep the best operational effectiveness of our current portfolio of centres, we have set up the Asia Pacific Regional Support Centre in Manila to handle all customer administration in the Region. Regus is an exciting company to work for because we are rapidly expanding which provides lots of opportunities for our team members. Our culture is one where we all operate in a fast-paced environment, being focused on details, result-oriented but also flexible and adaptable to changes.

This role is Manila-based.

Inbound Sales Consultant (Mandarin Speakers)
(National Capital Reg - Taguig City)

Responsibilities:
Reporting to: Asia Pacific Sales and Service Call Centre (SSC) Team Manager



Regus SSC Consultants are based in our Asia Pacific Sales and Service Call centre- Manila and act as the first point of contact for all customers making enquiries for Regus business, products and services via phone or email.

    * Handle enquiries on Regus business, products and services via phone or email
    * Proactively assist prospective clients and refer them to the field sales and customer services team for effective and efficient follow-up



Requirements:

    * Minimum 1 year Sales/Customer Service experience with STRONG call center or field sales experience within a Multi National Corporate / call center environment
    * Minimum of 2 years college education
    * Excellent communication skills in MANDARIN and ENGLISH
    * Target focused on achieving set KPIs
    * We need candidates who are dependable, can multi-task, keen on details and have STRONG sales and customer service focus
    * Ability to work to deadlines while keeping a positive can-do attitude
    * Proficient in Microsoft Office ( WORD, Excel)
    * Applicants must be willing to work in Global City, Taguig.
    * Full-Time positions available.



We offer competitive remuneration packages to suitable candidates. Candidate will receive world class sales training. If you are a well-presented, positive and target-driven individual with a 'can-do' attitude, then we would like to hear from you!


Please forward your MS Word-format resume (including availability, current and expected salary) to apac.rsc-careers@regus.com

Visit the website: www.regus.com for broader information on our business.

Regus Centres, Inc. (Philippines)     
Website: http://www.regus.com/
Company Address: 18/F Philamlife Tower 8767 Paseo de Roxas Makati City 1200
Industry: Property / Real Estate
Type of Company: Private Limited Company, Local Based Company
   

Medical Transcriptionist

Urgent: Medical Transcriptionist


    * Transcribes patient's medical records from source recordings of doctors and medical practitioners from the Company’s clients consisting of leading hospitals, specialty clinics, and medical institutions all based in the United States

QUALIFICATIONS:

    * At least a graduate of Medical Transcription course
    * Ability to operate word processing equipment, computers, dictation and transcription equipment
    * Ability to transcribe at least 30 words per minute (wpm)
    * Above average communication skills in English
    * Excellent hearing acuity
    * Willing to work in any shift
    * Willing to be assigned in Parañaque Facility


SPi Technologies Inc.     
Company Address: SPi Buidling Pascor Drive Santo Niño Parañaque 1700
Fax: +632 8517119
Industry: Computer / Information Technology (Hardware)

Real Time Analyst in Pasig - Call Center Jobs

The Resource Group (TRG) is a leading international supplier of BPO services and capital for Fortune 1000 companies. We are highly differentiated provided of equity capital, strategic advice, customized outsourcing solutions, and proprietary technology in the BPO sector. Since our inception in 2004, TRG has undergone tremendous growth in the BPO sector; in 2007 our revenues exceeded $200 million driven directly by our unique, customer-centric approach to doing business and by our proprietary set of technology-driven solutions. At TRG, we offer our services to a vast array of industries such as automotive, financial services, healthcare, insurance, media, government and non-profit organizations, retail, telecommunications, and various other verticals. Today, TRG is an internationally-renowned player in the BPO arena. Headquartered in Washington, D.C., we employ more than 6,000 people at 27 locations across the globe, including data and contact-centers in the United States, Canada, the United Kingdom, Brazil, Senegal, Pakistan and the Philippines. We provide world-class, customized outsourcing solutions to over 120 clients, offering end-user services in more than 10 languages.

Real Time Analyst

RESPONSIBILITIES:
The Real Time Adherence Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products. The analyst manages the performance of the call center according to any contractual agreements and internal goals; the focus is to create positive experiences for customers while maintaining an efficient call center enterprise. The analyst provides timely and appropriate communication regarding the performance of the call center to all parties as defined by the communications process. The position requires previous call center experience (knowledge of call center related applications like workforce and switch monitoring applications are preferred). The analyst is required to have strong communication, analytical and teamwork skills. The ability to work in a fast paced environment while focusing on more than one task at the same time is another requirement for the position.


    * Monitors real-time call volume and schedule conformance to efficiently utilize staffing resources and to meet any necessary contractual obligations


    * Coordinates and manages same day and/or short term off-line event scheduling for call center agents while maintaining acceptable performance of the call center
    * Provides the WFM Scheduling team future exceptions for scheduling in IEX in order to consistently maintain appropriate staffing levels
    * Monitors CMS and RTA to assist the management teams with acceptable agent adherence to schedules
    * Analyzes trends such as call volume, AHT, and attendance to understand and plan for potential over staffing/under staffing conditions; adjust plans prior to and/or same day based on the ability of the call center to attain appropriate performance results
    * Manages agent profiles within CMS to best utilize all staffing resources
    * Monitors available reports to effectively manage the performance each call center business and/or product to acceptable results
    * Participates in Help Desk calls to relay how issues are impacting the call center
    * Assists in the development of all reports and/or processes that increase the ability of the call center to effectively and accurately plan acceptable performance results
    * Effectively communicates call center performance and information by providing the business informational updates regarding the recent, current, and future state of the business.
    * Schedule daily, weekly, monthly meetings to communicate information to Work Force Leaders to set expectations and confirm business needs to allow the business to make sound decisions
    * Provides the business with timely status updates on projects and initiatives
    * Complete necessary reports, ad hoc reports as required
    * All other duties as assigned


REQUIREMENTS:

    * At least 1 year related experience in the call center environment; operations, volumes management and/or scheduling.
    * Good decision making ability and knowledge of problem solving process
    * Above average spreadsheet and database management skills
    * Above average analytical, organizational and interpersonal skills with attention to detail, accuracy and time management
    * Understanding of call management systems and principles of scheduling an asset.
    * Excellent communication skills, both oral and written
    * Proficiency with various software applications such as Microsoft Word, Microsoft Excel, Avaya CMS and IEX or its equivalent
    * Must possess effective organizational skills and time management skills with the ability to work on several projects simultaneously
    * Must be able to respond quickly and intelligently in a fast paced environment, making accurate decisions under pressure.
    * Ability to work independently with minimal supervision, meeting multiple deadlines in a high pressure environment.
    * Commitment to internal attendance standards required
    * Must be able to start on or before July 12
    * Open to graveyard shift or rotating shifts
    * Okay to work in Ortigas Center, Pasig
    * 3 full time open positions


WALK-IN APPLICANTS ARE VERY WELCOME - TRG recruitment hours are from 10am to 7pm, Mondays through Fridays. 8th Floor Hanston Building, Emerald Avenue, Ortigas Center, Pasig City (nearby Landmarks: Strata 100 and Wynsum Bldg).


    * Applicants must be willing to work in Ortigas Center,Pasig.
    * Preferably 1-4 Yrs Experienced Employees specializing in Actuarial Science/Statistics or equivalent.
    * 3 Full-Time positions available.

TRG Philippines, Inc.     
Website: http://www.trg.com.ph
Company Address: 8th Floor Hanston Building Emerald Avenue Ortigas Center Pasig City 1605
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company