STA. ROSA - Inbound Service to Sales Associates
(Southern Tagalog - Sta. Rosa, Laguna)
Responsibilities:
* To provide sales opportunities and customer service solutions to TeleTech's client's customers through inbound communication channels and deliver outstanding customer experience to each unique call
* Clearly document all transactions with these customers in the relevant software systems
* Maintain a high level of program and product knowledge in order to provide the best value based sales solution to the customer.
* Presents detailed information and responds to questions from Managers, clients, and Customers.
* Works on special projects and assumes additional responsibilities as assigned.
Requirements:
* Completed at least 2nd year college/graduate of 2 year Associate course
* Ability to work on shifts
* At least 1 month experience in a fast-paced SALES environment
* Target-driven and resilient
* Internet Savvy, with very good computer skills
* Interest in communications and Technology
* Strong written and verbal communication skills
* Knowledge of MS-Office products: Mail, Word & Excel
* Telephone courtesy skills
* Computer knowledge
* Data entry ability
To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.
Walk-in Applicants are Welcome!
Visit us at the 2nd Level, Robinson's Place Sta.Rosa
National Highway, Tagapo
Monday - Friday, 10am-4pm
Or contact us at 049-547-1302; 0939-149-1365
or email StaRosaTalentAquisition@teletech.com
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