NCO Philippines Hiring Software Quality Analyst

Software Quality Analyst
RESPONSIBILITIES:

    * Partner with appropriate Operations Team to ensure operating system meets needs of NCO Business Units.
    * Test all system changes according to established protocol, coordinate change implementation, and ensure changes meet NCO and Client guidelines before activating in operating system.
    * Coordinate with Information Technology (IT) Team to ensure changes are tested, ensure programming documentation is updated, and confirm operating system automation in place to run programs to assure data delivery to Clients.
    * Perform analysis of system change data to ensure compliance with NCO and Client standards.
    * Ensure system change is consistent with operating system production standards and meets requirements to run in operating system.
    * When requested, perform back up for daily monitoring and promotion of system changes in Tripwire to ensure all operating system changes are recognized. Investigate and partner with IT Development Team to resolve any kick backs.
    * When requested, perform back up for Change and Configuration management process development, for Audit compliance ownership, for Code Versioning system administration, and/or for Quality Assurance process development and implementation.
    * When requested, create and execute automated test scripts to ensure system requirements are properly met.
    * When requested, develop, test, and implement needed reports, workflows, and automation in operating system.
    * Escalate critical change control issues according to established protocol in a timely manner.
    * Knowledge, understanding, and compliance with all applicable Federal and Local laws and regulations.
    * Knowledge, understanding, and compliance with NCO policies and procedures.
    * Provide feedback to management concerning possible problems or areas of improvement.
    * Make recommendations to implement improved processes.
    * Perform other duties as assigned by management.


REQUIREMENTS:

    * Bachelor’s Degree or equivalent in relevant work experience.
    * 1 year of related IT/work related experience required. 3 years of related IT/work related experience preferred.
    * Collection industry experience preferred.
    * System Development Life Cycle (SDLC) experience required.
    * Expertise in one:
    * Credit Recovery Systems (CRS), Flexible Automated Collections Systems (FACS), Microsoft.NET, Remote, or Total System (TSYS)
    * Exhibit strong attention to detail.
    * Ability to define problems, collect data, establish facts, and draw valid conclusions.
    * Proficient personal computer skills including Microsoft Office.
    * Ability to maintain the highest level of confidentiality.
    * Excellent interpersonal, written, and oral communication skills.
    * Ability to work in a team fostered environment.
    * Ability to work in a multi-tasked environment.
    * Ability to prioritize and organize work.
    * Ability to adapt to cyclical shifts.
    * Applicants must be willing to work in Fort Bonifacio,Taguig.
    * 3 Full-Time positions available.

NCO (RMH Teleservices Asia Pacific, Inc.)     
Company Address: 4th. Floor Eugenio Lopez Jr. Communications Center Mother Ignacia St., Quezon City
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

For more jobs update please visit HERE

John Clements Hiring Call Center Agent in Ortigas/Taguig

 URGENT!! CALL CENTER AGENTS (CSR) & TECH SUPPORT REPS (TSR) code:cjb
(National Capital Reg - Ortigas, Taguig)

REQUIREMENTS:

    * Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor's/College Degree in any field.
    * If undergraduate candidate must have finished & completed AT LEAST 2 years in college.
    * Must have Average to Above Average English communication skills.
    * Must be willing to work in shifting schedules.
    * Must be willing to work in ORTIGAS and TAGUIG.
    * Applicants should be Filipino citizens or hold relevant residence status.
    * Fresh graduates/Entry level applicants are encouraged to apply.
    * ONLY Full-Time positions available.


Our clients offer GOOD BENEFITS & COMPETITVE SALARY along with professional and career growth and development for selected applicants.

Walk-in applicants and their friends may also go to our office at Level 12B LKG Tower, Ayala Ave. Makati City and look for CHRIS.

You may also text JS_CSR/TSR_YourFullName to 09158551634 or e-mail your resume to chris.bantayan@johnclements.com with CSR/TSR on the subject line.

John Clements Consultants, Inc.     
Company Address: Level 12-B LKG Tower 1608 Ayala Ave. Makati City 1200
Fax: 8941687
Industry: Human Resources Management / Consulting
Type of Company: Private Limited Company, Local Based Company

eTelecare Hiring Non-Voice CS Professionals

Customer Service Professionals for NON-VOICE (Chat Account)
(National Capital Reg - Shaw)
Responsibilities:


Requirements:

    * Should be a Bachelor’s Degree Grad. or must finished atleast 2 years in College.
    * Fresh Graduates are welcome to apply.
    * Must be willing to work in shifts, holidays, weekends and rotating schedules.
    * Must be willing to be assigned in Shaw.
    * Full time positions available.
    * Ammenable in doing Sales.

eTelecare Global Solutions Inc.     
Company Address: 2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company
   

Hiring Jobs in Bacolod

Cash Van Salesman for Bacolod
(Western Visayas - Bacolod City)

Responsibilities:
Primarily responsible for meeting the Company’s Sales Goals and Objectives, promotion of product lines and generation of sales in assigned sales territory, service all downline based market and open as many account as possible in a regular manner. Conducts an efficient, effective and productive field sales operation to achieve optimum balance between economical utilization of Company’s resources and customer satisfaction. Complies with the marketing plan and carries out merchandising principles.

Requirements:

    * Candidate must possess at least a Bachelor's/College Degree , any field.
    * At least 2 years of working experience in the related field is required for this position.
    * Applicants must be willing to work in Bacolod City.
    * With valid driver's license restriction code 123.
    * Honest and hardworking.


Interested parties may send their application letter, comprehensive resume with recent 2x2 photo and transcript of records to:

Wellmade Manufacturing Corporation
#888 Plaridel Street, Umapad, Mandaue City
cherryl.castil@wellmade.com.ph

Sykes Asia Hiring Data Encoders

SYKES Asia, the Asia Pacific arm of Sykes Enterprises Incorporated, is the officially recognized pioneer in the Philippines call center industry. Operations began in 1997 by offering only technical support to a single client with a workforce of 17 employees.

Today, SYKES has grown into a distinguished leader in the industry. The company provides contact center, customer service, technical support and back office processing services to Fortune 1000 clients around the globe from 13 sites in the Philippines, including provincial sites located in Cebu and Cabanatuan, and backed by more than 17,000 highly-capable and dedicated employees.

DATA ENCODERS
(Central Luzon - Cabanatuan City)


* Must be at least 18 years old
* College level
* Able to achieve at least 9000 keystrokes per hour
* Attentive to details

Due to the urgency of the requirement, applicants are requested to apply at:
4/F Megacenter the Mall, Gen. Tinio St., Cabanatuan City
Recruitment hours: 10am to 6pm, Mondays to Fridays
Please bring an updated resume and a valid ID

You can also email your resumes to:
manilasourcingteam@sykes.com