How to get hire as TSR in Etelecare Call Center?

This is the brief info applying Technical Support Representatives in Etelecare Philippines.


Technical Support Representatives
(National Capital Reg - Makati City, Muntinlupa City, Mandaluyong City, Quezon City)

Responsibilities:
As a technical support representative, you'll be assisting people from different countries; receiving, assessing, troubleshooting and resolving support requests for products such as computer hardware and Internet Service Provider (ISP) connections. You will analyze the source of problems reported, locating trends and recommending measures to minimize or eliminate future occurrences. You must be able to handle calls and navigate the computer, while providing superb service.

Requirements:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.

* With IT inclination; familiar with Internet connection, Windows 98 and various Operating Systems and Hardware troubleshooting.

* Excellent English communication skills.

* Good problem solving and decision making skills.

* Applicants should be Filipino citizens or hold relevant residence status.

* Willing to be assigned in at least one of our sites: Makati, Libis, Alabang or Shaw.

* Fresh graduates/Entry level applicants are encouraged to apply.

* Full-Time positions available.

eTelecare Global Solutions

MAKATI
12/F PBCom Tower,
Ayala Ave.
click here to view MAKATI site Map

ALABANG
G/F Plaz@ A Bldg.
Northgate Cyberzone
Filinvest Corporate City
click here to view ALABANG site Map

SHAW
Upper G/F,
Worldwide Corporate Center,
Shaw Blvd.
click here to view SHAW site Map

QUEZON CITY
2/F CyberOne Bldg.,
Eastwood City
click here to view QUEZON CITY site Map

Recruiting Hotline: (02) 580.6530

For more information, visit our career website:

www.etelecarecareers.com