TS Representative Jobs in Makati

Technical Support Representative
(National Capital Reg - Makati City)

Responsibilities:

    * Provide excellent technical support service for one of the world's leading Smart Phone products.
    * Provide customer support and technical issue resolution via e-mail, phone and chat.
    * Provide information on products and services.
    * Provide solutions for technical and service issues.
    * Handling customer inquiries and complaints.

Requirements:

    * Candidate must possess at least a Bachelor's/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology, Marketing, Mass Communications, Education/Teaching/Training or equivalent.
    * Excellent understanding of the English language (oral and written).
    * Familiar with PC and digital consumer electronic products.
    * Good interpersonal, communication and presentation skills.
    * Be able to maintain pleasant communication with good customer service sense and self-control.
    * Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts.
    * Applicants should be Filipino citizens or hold relevant residence status.
    * Applicants must be willing to work in Makati City.
    * Fresh graduates/Entry level applicants are encouraged to apply.
    * 50 Full-Time positions available.

Telexpress Contact Center, Inc.     
Company Address: 11th Flr. PDCP Bank Center cor. Rufino V.A. Leviste St. Salcedo Village Makati City 1640
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company