Call Center Agent (TSR) for Telecommunications

Technical Support Representative (Call Center Agent - Telecommunications)
(National Capital Reg - Makati)

Responsibilities:

    * Provide excellent technical support service for one of the world’s leading Smart Phone products
    * Provide customer support and technical issue resolution via E-Mail, phone and chat
    * Provide information on products and services.
    * Provide solutions for technical and service issues.
    * Handle customer inquiries and complaints.

Requirements:

    * Candidate must possess at least a Bachelor's/College Degree in any field.

    * Excellent understanding of the English language (oral and written)
    * At least 1 year of working experience in offshoring call center field is required for this position.
    * Familiar with PC and digital consumer electronic products.
    * Strong knowledge with mobile phone operating system (Android and Windows Mobile)
    * Experience with GSM, CDMA or GPRS products is preferred.
    * Good interpersonal, communication and presentation skills
    * Be able to maintain pleasant communication with good customer service sense and self-control.
    * Experience as technical support in a call center environment, particularly in troubleshooting is an advantage
    * With customer service experience in US or ANZ is a definite advantage
    * Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
    * Applicants should be Filipino citizens or hold relevant residence status.


IT Managers, Inc. ITM Business Center Suite 99, 9/F, Columbia Towers Wack-Wack, Ortigas Avenue Mandaluyong City, Philippines Contact Numbers: Tel. Nos. 726-7123 Fax. No. 726-8441 Look for: Ms. Len Sevilla ITM, Marketing Officer Email Address: len@itm.com.ph

IT Recruitment Manager in Makati

IT Recruitment Manager
(National Capital Reg - Chino Roces Avenue Extension)

Responsibilities:

    * End to end recruitment
    * Plan and organize events
    * Manage source channels
    * Manage and meet recruitment timelines
    * Map and document recruitment functions and process
    * Frame job descriptions

Requirements:

    * Candidate must possess at least a Bachelor's/College Degree , any field.
    * Minimum of 6 years experience in Recruitment, 4+ years of which in IT Recruitment.
    * Applicants must be willing to work in Chino Roces Avenue Extension, Makati
    * Preferably Assistant Manager / Managers specializing in Human Resources/IT Recruitment.
    * Full-Time positions available.


FIS Global Solutions, Inc.     
Company Address: 9th Floor EcoPlaza Building, 2305 Chino Roces Ave. Pasong Tamo Ext. Makati City Makati City -
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

Recruitment Associate in Makati City

Recruitment Associate
(National Capital Reg - Makati City)



Requirements:

    * Candidate must possess at least a Bachelor's/College Degree in Psychology or equivalent.
    * Required language(s): English.
    * At least 1 year(s) of working experience in the related field is required for this position
    * Preferably 1-4 Yrs Experienced Employees specializing in Human Resources or equivalent.
    * Female
    * At least 21yo
    * Very good English Communication Skills (Spoken and Written)
    * Job role in Recruitment/Staffing in Recruitment and Consulting, Call Center and BPO Industies
    * Must have planning and Organizing Skills
    * Results Driven
    * Must have done volume recruitment for a Call Center or in a Recruiting Firm and willing to share new strategies and best practices in recruitment and staffing
    * Flexible
    * Creative
    * Determined
    * Persistent
    * Assertive
    * Detail Oriented
    * Can start immediately (this is an urgent requirement)

Should you wish to know more about the company, please
feel free to call us at:
Tel: +(632) 889-6258
Fax: +(632) 889-6260
Email: info@Q2HRS.com / hr@Q2HRS.com

office:
Quaerito Qualitas Inc. (Q2 HR Solutions)
Suite 901, 88 Corporate Center,
Sedeno corner Valero Streets, Salcedo Village,
1227 Makati City, Philippines.