Jobs in Convergys Quezon City

Convergys Corporation (NYSE: CVG)  is a global leader in relationship management providing customer care, human resources, and billing services. We help our clients make smarter decisions about how to add value from their customer and employee relationships. We offer a "high-tech, human-touch" approach that combines skilled customer service representatives with advanced customer and information management technologies. This approach has made us a global leader for 25 years.

Headquartered in Cincinnati, Ohio, Convergys employs nearly 75,000 employees who serve clients in over 70 countries, speaking more than 35 languages, from 79 sites across the globe. We have been named a Fortune Most Admired company for seven consecutive years, and more than half of the top 50 Fortune 500 companies are Convergys clients.

Here in the Philippines, from a single contact center in Manila, which opened in 2003, Convergys now has fourteen contact center facilities in the Philippines, nine located throughout Metro Manila, one in Laguna, three in Cebu City, and one in Bacolod City. We employed approximately 15,000 Filipinos since we started operations and we are continuously looking for more talented people to join our growing family as we expand our business.

For more information about us, visit our global website at www.convergys.com.

HR Officer - Commonwealth, Quezon City
(National Capital Reg)


RESPONSIBILITIES:

    * Responsible for the ongoing maintenance of the Recruiting and HR Administration HRIS tracking system. This includes all changes affecting employee status such as new hires, promotions, lateral moves, location changes and termination.
    * Draft employee announcements.
    * Responsible for coordinating all activity related to employee promotions.
    * Maintain on and off-site (remote storage) personnel records in accordance with records and retention laws for employees.
    * Coordinate the Intern appraisal process by notifying managers when an intern is due for their annual appraisal.
    * Ensure receipt of annual appraisal documentation. Audits monthly during the process and follows up with managers as necessary.
    * Administer the employee verification process, interfacing with the vendor on any changes or problems.
    * Prepare and assist with the analysis of quarterly turnover reporting and other standard personnel related reporting.
    * Investigate day to day benefits claims and grievances.
    * Conduct employee orientation sessions.
    * Assist in developing employee communication pieces and presentations.


REQUIREMENTS:

    * Bachelor’s degree in Human Resources from a four-year college or university.
    * Preferably has 2-3 yrs of HR experience.
    * General knowledge of HRIS Systems.
    * Thorough knowledge of company policy and departmental practice related to Employee Records activities.
    * Demonstrated ability to plan, organize, and schedule personal work flow and workflow of other team members to meet scheduled deadlines with speed and accuracy.
    * Demonstrated ability to communicate effectively and professionally with internal and external associates.
    * Demonstrated ability to work in a team and provide team leadership.
    * Proficiency with various programs including Microsoft Outlook, Microsoft Word, Excel and PowerPoint.
    * High adaptability and flexibility in a fast paced, rapidly changing environment
    * Strong legal background in Labor Laws/Relations


Convergys Philippines Services Corporation     
Website: http://www.convergysphilippines.multiply.com | NEWS
Company Address: Convergys 1 Building 6796 Ayala Ave. cor. Salcedo St. Legaspi Village Makati City 1200
Tel: 5555-284
Industry: Call Center / IT-Enabled Services / BPO