Communications Coach (Tarlac City)
(Central Luzon - Tarlac City)
* Documents all pertinent data related to the day's worth of coaching sessions; this includes associate's AFIs, discussion
* Prepares and submits to Program supports and leads the end phase report on the overall performance of associates under the communications skills coaching cycle.
* Faciliates up-skill and refresher training sessions for all associates. Ensures the completion of all other training-related records such as coaching compliance reports.
* Assists or creates training needs analysis.
* Attends Program meetings.
* Candidate must possess at least a Bachelor's/College Degree, Journalism, Humanities/Liberal Arts, Linguistics/Languages, Mass Communications, Education/Teaching/Training or equivalent.
* At least 2 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Tarlac City.
* Preferably a resident of Tarlac
* ESL teaching/training experience preferred
* BPO industry experience preferred
* TESOL/ESL certifications is a plus
* Preferably 1-4 Yrs Experienced Employees specializing in Training & Development or equivalent.
* Full-Time positions available.
Sutherland Global Services Inc.
Company Address: 10F, Total Corporate Center Triangle Drive, , Bonifacio Triangle Bonifacio Global City, Taguig 1200
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Foreign Based Company